published Tuesday, April 25th, 2006, updated April 25th, 2006 at midnight

City's 311 call-takers now handling animal services calls

By Ginny LaRoe

Staff Writer



Chattanooga Police Department officials said today is the first day the city’s 311 call-takers began handling animal services calls. Police officials said this will help cut down on the 911 call volume, since most animal services calls made in the city are made to 911.



Before today, the police department’s emergency call takers and dispatchers answered and dispatched all animal service calls. Police say many animal services calls are not emergencies.



Also, today a consultant from a California-based firm that will study the area’s 911 operations and recommend a unification plan met with local leaders. The study is expected to be complete by August.



E-mail Ginny LaRoe at glaroe@timesfreepress.com



See tomorrow’s Chattanooga Times Free Press for full coverage.

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