published Monday, December 7th, 2009

McLeod: How to function when sky is falling


by Lisa Earle McLeod

You still have a job. Today.

You still have a dishwasher to unload. This week.

But how do you function in the present when you're so worried about the future that you can't sleep at night?

We humans like to have things settled. We like to know exactly how everything is going to work out before we can put our heads down and get to work.

But good leadership, just like good parenting or being the top performer in any field, is an exercise in doing your best in the face of uncertainty.

And it's never been more of a challenge than right now.

It's a weird dynamic. Intellectually, you know that doing your best at work today increases the likelihood that you'll still have a job tomorrow. Making prospect calls improves the chance that your business will remain afloat. And keeping your home running smoothly can give you and your family stability in a world of uncertainty.

But emotionally it's hard to muster the energy to get today's list done when you don't know what tomorrow may bring.

And when you're a leader, it's particularly challenging to keep the troops motivated to do the job in front of them when you don't know what the heck may happen between now and Monday morning.

My husband and I lost a family business earlier this year, so I've had to learn a few hard lessons about functioning in the face of uncertainty.

Here are three suggestions for helping you and your team keep the fear-monster at bay:

1. Schedule angst.

Allow yourself 15 minutes of worry time each day; claim it, and be done with it. If you catch yourself worrying during other times, write down the worry and tell yourself, "I'll think about that during my scheduled worry time."

Scarlet O'Hara was broke and starving when she coined the phrase, "I'll worry about that tomorrow." Sure, she was a character in a novel who had three husbands and wore hoop skirts, but the mantra still works.

2. Choose planning over cheerleading.

Fear is a reactionary emotion. Yet it's hard to stop thinking fear-based thoughts unless you have other thoughts to replace them with. That's where planning comes in. Unlike meaningless rah-rah, a good plan includes timelines and realistic goals. Even if it's just a daily plan, it gives you and your team something to focus on besides the great, scary unknown.

It might feel like rearranging deck chairs on the Titanic, but it's more productive than panic. Tape the goals to the fridge or bulletin board, and repeat them when fear comes calling.

3. Refuse the ripple.

Don't allow worry to permeate your personal time. Even if you're facing bankruptcy or foreclosure, you needn't let it ruin every aspect of your life. One of the things that helped my husband and me keep it together when our business was tanking was the knowledge that our children were watching. We didn't want them to think that falling apart was an appropriate response to a crisis. Nor did we want financial issues to be the dominant theme of their childhood.

You can't script tomorrow, but if you can show up and do your best today, you'll be happier and more productive.

about Lisa Earle McLeod...

Contact Lisa Earle McLeod at www.ForgetPerfect.com

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