An unauthorized person entered a data closet and removed computer equipment, including small hard drives, from BlueCross BlueShield’s Eastgate location on Brainerd Road, the company said.
The hard drives contained some encoded data, including voice recordings of eligibility and coordination-of-benefit calls used for training purposes, said spokeswoman Mary Thompson in a statement.
“The retrieval of member data from these drives would require highly-specialized expertise and software,” according to the statement. “Therefore, at the present time, we have no reason to believe that member data has been accessed.”
Should the company discover members’ personal information has been compromised, employees will notify members as soon as possible, Ms. Thompson said. A team is working to determine what personal information, if any, has been accessed.
Chattanooga police began working the call as a burglary Monday afternoon and have said 68 hard drives were taken.
I guess Blue Cross believes in the tooth fairy too?
“The retrieval of member data from these drives would require highly-specialized expertise and software,” according to the statement. “Therefore, at the present time, we have no reason to believe that member data has been accessed.” ...
Are they saying they wouldn't know how to retrieve the data, so no one else would either?
The question they should ask is, Do the drives contain member data? If so, assume someone has already accessed it!
Or login with:
New Account