published Friday, December 9th, 2011

Jeweler touts money-back guarantee and higher quality

Jewelry made by Stone & Bone Custom Hand Made Jewelry
Jewelry made by Stone & Bone Custom Hand Made Jewelry
Photo by Contributed Photo /Chattanooga Times Free Press.

• What: Hand-crafted jewelry.

• Company: Stone & Bone Custom Hand Made Jewelry

• Address: 1000 Woodfinch Trail

• Website:

• Telephone: 991-9053

• Owners: Terrie Williams

• What's special: Because all of Stone & Bone's jewelry is made by hand and generally custom ordered, the results are personalized and one of a kind, said owner Terrie Williams. "I do my own designs," she said. "If you want a charm bracelet, which I sell a ton of, I ask questions like favorite color, their favorite activities, and put it together according to the person. Each piece is personal."

• The origin story: Williams, 53, said she has had a lifelong love of crafting, but she became fascinated with making her own jewelry as a sophomore in high school to save money on accessories. "I couldn't really afford to purchase jewelry, so I started making my own," she said, adding that she began with simple bracelets and earrings before graduating to more difficult designs incorporating techniques such as weaving. In addition to her crafting, she works as a professional dog groomer and runs her own farm. She began selling her jewelry three years ago. About 18 months ago, she opened a website, through which she conducts the majority of her sales.

• How long does it take to make: Two to 10 days, depending on complexity of the design.

• Where it's sold: Exclusively online and via phone or email orders.

• What it costs: $7 to $35.

• Lessons of the trade: Williams said maintaining a high degree of quality in her piece is a must. "I have a money-back guarantee policy, and if you don't like it, I'll give you every nickel back," she said. "I haven't had one piece returned."

about Casey Phillips...

Casey Phillips has worked as a features reporter in the Life department since May 2007. He writes about entertainment, consumer technology, animals and news of the weird. Casey hails from Knoxville and earned a bachelor of science degree in journalism and a bachelor of arts in German from Middle Tennessee State University, where he worked as the features editor for the student newspaper, Sidelines. Casey's writing has earned numerous accolades, including first and second place ...

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