published Thursday, June 2nd, 2011

Service restored after AT&T wireless outages in Chattanooga

  • photo
    An Apple iPhone 4 on the AT&T network.(AP Photo/Kiichiro Sato)

AT&T wireless customers in Chattanooga, Knoxville and East Tennessee experienced widespread outages this morning, the company acknowledged.

Cathy Lewandowski, a spokesperson for AT&T Strategic Communications, said consumers with AT&T handsets experienced “service interruptions while placing and receiving calls.”

“AT&T technicians are determining the root cause of the service interruption and will work around the clock to restore service to affected customers,” Lewandowski said around noon.

Just after 2 p.m., the company said it had fully restored service.

“AT&T wireless service is now fully restored for customers in the Knoxville, Chattanooga, Tri-Cities and East Tennessee markets,” Lewandowski said. “We apologize for any inconvenience as a result of the service interruption earlier today.”

For more information, pick up a copy of Friday’s Chattanooga Times Free Press.

about Ellis Smith...

Ellis Smith joined the Chattanooga Times Free Press in January 2010 as a business reporter. His beat includes the flooring industry, Chattem, Unum, Krystal, the automobile market, real estate and technology. Ellis is from Marietta, Ga., and has a bachelor’s degree in mass communication at the University of West Georgia. He previously worked at UTV-13 News, Carrollton, Ga., as a producer; at the The West Georgian, Carrollton, Ga., as editor; and at the Times-Georgian, Carrollton, ...

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rockman12 said...

People up here in Athens, TN area are having the same problems with Verizon and Verizon's excuse is "due to foliage during seasonal change". We never had problems with a weak signal that caused phones to drop calls until they made everyone with a smart phone pay for wireless internet during the past winter. I bet that will be AT&T's excuse will be "due to foliage during seasonal change".

June 2, 2011 at 3:53 p.m.
dao1980 said...

Maybe all the brain tumors are affecting the signal?

June 2, 2011 at 4:10 p.m.

Ask for a credit if you have A T & T. Simple as that.

June 2, 2011 at 6:46 p.m.
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