Name: Connie Hall-Scott
Position: Tour operator
Company: Dalton Ghost Tours in Dalton, Ga.
First job: Working at a mall
Best part of the job: "It combines a lot of the things I enjoy. I love to write. I had to do research to come up with the story that we talk about throughout the tour. During the month of October, we use actors. So I also get to direct, and I love to direct. So I get to write and direct and plan, do event coordination as well. I get to plan events sometimes and try to keep things fresh and interesting instead of doing the same thing every single time."
Worst part of the job: "When we are using actors, if someone can't do it at the last minute, trying to find someone else to fill that position. Then I have to get someone else to do double duty, disappear behind a building, change costumes and go do another scene. And the cold months, it's too cold to do tours."
Challenges: "Keeping it interesting and not repetitive. So one week I might choose a set of stories and the next week a different set. That's also good when you have several tours in one night, so you don't feel like a robot."
What she's learning: "It has taught me to be open minded, for sure. When you're dealing with the paranormal, you kind of have to be. When I first started doing this, I was a lot more careful of how I presented myself. My mom said to me, only half-joking, 'Connie, it's embarrassing when people think you're crazy.' But over time I realized the drama is really what people want. I'm not as concerned about how I'm coming across as the product I'm representing."