North Georgia EMC crews and contractors, along with crews from Caney Fork and Blue Ridge Mountain EMC, are working diligently to restore power throughout our seven-county service area. Crews have restored power to approximately 22,000 members who were affected by the storm. As of 8:30 p.m., less than 7,000 members remain without power. Crews will restore power to some members throughout the night and most of the remaining customers on Friday, with the goal of all areas being restored by Saturday. Crews are working around the clock to restore power as quickly and safely as possible.
Due to very high call volume, many members have experienced busy signals while attempting to report outages. As an alternative to the phone, customers may report outages utilizing the NGEMC mobile app, available for free in the Android and iPhone app store. If you have reported your outage, it is not necessary to submit additional outage reports; the dispatch center has a record of all reported outages. Reporting outages is recommended; however, NGEMC also receives most outage notifications via the technology associated with the Automated Metering Infrastructure that NGEMC implemented in 2013, which seems to be functioning well and is providing timely outage information to the dispatch center.
North Georgia EMC appreciates the support of our community and everyone's patience during the challenging restoration process.