LATEST UPDATE: EPB is continuing work to restore power in some of the most challenging incidents created by tropical storm Irma, according to a news release from the utility.
Thanks to the assistance from several Tennessee municipal utilities, coops and contractors, crews have restored power to all but about 90 customers, most of them in the Signal Mountain and Hixson communities, the news release stated.
The damage from the storm has been extensive, including downed trees, snapped poles and lines and damaged equipment. EPB is asking for customers' patience and will work through the night to restore power to all customers as quickly and as safely as they can.
To stay informed about outages and repairs, download the myEPB app to report an outage from your smartphone and continually monitor restoration efforts. Customers may also call 423-648-1EPB.
With the assistance of crews from other regional municipal utilities and contractors, EPB continues to restore power to customers who have experienced outages caused by tropical storm Irma, according to a news release from the utility.
Crews are repairing damage to infrastructure at about 90 locations scattered across the area.
Because the remaining damage requires extensive work, restoration efforts will continue into the night for the few hundred customers who are experiencing outages.
To stay informed about outages and repairs, please download the myEPB app to report an outage from your smartphone and continually monitor restoration efforts. Customers man also call 423-648-1EPB.
ORIGINAL STORY: More than 7 million home and businesses across the Southeast lost power at some point from Hurricane Irma, including thousands who had temporary power outages in the Chattanooga area.
But the electrical disruptions in the Tennessee Valley were relatively limited compared with the 4.5 million customers of Florida Power and Light who lost electric service sometime during the hurricane and another 1 million Georgians who also lost power from the same storm.
The Tennessee Valley Authority, the government-owned wholesale power source for 9 million customers in the Southeast, didn't experience any disruptions of its power delivery to 155 municipalities, power coops and major industries in the Valley, TVA spokesman Jim Hopson said.
"We know some local power companies still have some power outages, but all of the preparations that everyone did to get ready for the coming storm seemed to help prevent the kind of widespread problems that some had feared," Hopson said.
By late Monday, EPB said 98 percent of its customers had full power after heavy winds and rains that blew in the Chattanooga region Monday afternoon had interrupted power, at least temporarily. to many of the utility's 170,000 customers.
At noon today, EPB spokesman John Pless said about 1 percent of EPB's customers were still without electrical service.
"Thanks to Smart Grid automation and remote efforts to re-route power, about 32,000 customers saw little to no impact from the storm rather than experiencing a lasting outage," Pless said today. "Because the remaining damage requires extensive work to resolve at nearly 300 work locations scattered across the area, restoration of customers who are currently without power will likely continue into the night."
EPB has created a computer app, myEPB, for customers to report an outage from any smartphone and continually monitor restoration efforts.
Customers also may call 423-648-1EPB.
This story was updated Sept. 13 at 11:50 p.m. with more information.