The VW logo is seen on the front of one of dozens of new Passats made at the Chattanooga Volkswagen assembly plant parked outside the plant. These cars will be used as demos for testing, internal quality control and press test drives.Volkswagen of America on Thursday appointed Don Stephenson as director of VW brand after sales.
In his new role in Herndon, Va., Stephenson will direct all parts, accessories and service initiatives for the VW brand.
He originally joined VW in 2005 as director of the Southern region for Audi of America.
"After sales is a critical component of the Volkswagen customer experience," said Jonathan Browning, CEO of VW Group of America.