Food City is rolling out a a new curbside pick-up program at four local stores to allow customers to pick up groceries ordered online for a $4.99 fee.
The grocery chain announced the new GoCart service today. Initially, the curbside pickup service will be offered at Food City stores in Hixson, Red Bank, Ooltewah and Cleveland, Tenn.
"At Food City, we're always looking for ways to bring added value and convenience to our shoppers," Food City President Steven C. Smith said in a statement today. "Our new GoCart program is literally changing grocery shopping as we know it."
Food City's GoCart program allows customers to select their purchases on-line. Their order is filled by a professional shopper and loaded into their vehicle when they arrive at the store. Customers can pay by credit or debit card without ever leaving their vehicle. Food City charges a service fee of $4.99, regardless of the order size.
"GoCart combines the added convenience of drive-thru service with the personalization of on-line shopping. It's truly the best of both worlds," Smith said.
Customers wishing to try the program, simply need to visit Food City's website to create an account or log into their existing foodcity.com account. Customers can select a pick-up time that fits their schedule, ranging from as little as three hours after the order is placed to several days in advance.
Food City GoCart is currently available at17 stores in East Tennessee and Southwest Virginia, including local outlets at 5604 Hixson Pike in Hixson, 255 Ocoee Crossing North in Cleveland, 3901 Dayton Blvd. in Red Bank, and 1667 Ooltewah-Ringgold in Ooltewah.
Headquartered in Abingdon, Virginia, K-VA-T Food Stores (Food City's parent company) operates 135 retail outlets, including 101 pharmacies and 87 fuel and convenience stores throughout southeast Kentucky, southwest Virginia, East Tennessee and North Georgia.