The travel website ThePoint Guys.com rated the top 10 domestic airlines based on customer service ratings, on-time arrivals, lost baggage claims, denied boardings and costs based upon passenger yield-per-mile statistics. The 2017 ratings, from best to worst are:
1. Alaska Airlines
2. United Airlines
3. Virgin America
4. JetBlue
5. American Airlines
6. Southwest Airlines
7. Delta Airlines
8. Hawaiian Airlines
9. Frontier Airlines
10. Spirit Airlines
Source: ThePointGuys.com reivew of U.S. Department of Transportation reports, company filings, J.D Power customer ratings