A week after Tropical Storm Lee swirled through the region, cable and phone lines remain down on the W Road, keeping closed one of two arteries between Chattanooga and Signal Mountain.
"We're waiting on cable and phone companies," said Harold Austin, director of Hamilton County Highway Department. "We've talked to both companies this morning, and they told us they'd try to get them out today. They've just been so busy they couldn't get to them, they said."
All electric lines are repaired along W Road, he said.
But both the cable and phone companies say they're not the problem.
Jim Weigert, spokesman for Comcast, said the cable company's lines are already cleared from the road, and customers along the road have service again with a "temporary" fix.
"We have to wait on the power company to set new poles for us to make the permanent fix," he said. "But we're not in the way [of reopening the road]."
Cathy Lawandowski, spokeswoman for AT&T, said the phone company has not been notified of a problem.
"AT&T had not been notified that its facilities were preventing work along W Road heading up towards Signal Mountain. AT&T is currently investigating the W Road area and will determine what next steps, if any, are necessary," she said.
Austin said the county road crews have been working on the sections of they road they can get to, and they have cleared all the "big stuff" trees that were downed.
He said he expects to be able to reopen the road later today.