My husband and I have had very similar issues with another GA based company, TN/GA Roofing and Construction Services, we have made our complaints to the BBB and our situation is still not resolved. They have misrepresented themselves as a reliable company in TN, however they are not the same. Our own investigation into the company we learned they were suppose to have a work permit and did not. Damage has been done to our property and they refuse to repair. Our neighbors also have similar complaints and we all are looking to pursue further action against TN/GA Roofing and Construction Services. So I suggest to anyone looking to have a new roof, stay away from this company and completely investigate any contractor before turning over any money to them.