As a 911 dispatcher for over 20 years the only thing I keep asking myself is why did petty not transfer this call to Whitfield dispatch instead of taking all of the information and then giving it to Whitfield all second hand. If she had transfered this call directly to Whitfield dispatch then Whitfield could have dealt with there call without getting information second hand. In this story it says that Whitfield says if they knew the complaintant had asked for police they would have sent a patrol car. Please give me a break the complaintant called 4 hours prior to the subject coming back, You know as well as I do that your ofc would not have stayed on the scene for 4 hours. The subject would have come back reguardless. Yes the complaintant did say in the begning of the call she wanted police there ,again if murray county had transfered the call directly to whitfield co the complaintant could have told Whitfield directly. The only thing this dispatcher did wrong was that she did not relay that the complaintant wanted police at the house. The dispatcher did tell the complaintant she was going to do a bolo.If the complaintant wanted the polce at her door and not just them looking for the subject why did she not call back in the four hours and ask where the ofc was? It is very scary that the director of the 911 center stated that what this dispatcher did was per there protocals.If for some reason murray county you are unable to transfer calls I suggest that you figure it out because there is no excuse for not being able to in this day and age. On the tape you can hear the Murray county dispatcher tell the Whitfield county dispatcher that they receive there calls all the time. If Murray county does not change this policy and continues to have there dispatchers take the information and give it to the responding agency second hand you will see this happen again.
911 call haunts dispatcher talks about call before triple shooting
As a 911 dispatcher for over 20 years the only thing I keep asking myself is why did petty not transfer this call to Whitfield dispatch instead of taking all of the information and then giving it to Whitfield all second hand. If she had transfered this call directly to Whitfield dispatch then Whitfield could have dealt with there call without getting information second hand. In this story it says that Whitfield says if they knew the complaintant had asked for police they would have sent a patrol car. Please give me a break the complaintant called 4 hours prior to the subject coming back, You know as well as I do that your ofc would not have stayed on the scene for 4 hours. The subject would have come back reguardless. Yes the complaintant did say in the begning of the call she wanted police there ,again if murray county had transfered the call directly to whitfield co the complaintant could have told Whitfield directly. The only thing this dispatcher did wrong was that she did not relay that the complaintant wanted police at the house. The dispatcher did tell the complaintant she was going to do a bolo.If the complaintant wanted the polce at her door and not just them looking for the subject why did she not call back in the four hours and ask where the ofc was? It is very scary that the director of the 911 center stated that what this dispatcher did was per there protocals.If for some reason murray county you are unable to transfer calls I suggest that you figure it out because there is no excuse for not being able to in this day and age. On the tape you can hear the Murray county dispatcher tell the Whitfield county dispatcher that they receive there calls all the time. If Murray county does not change this policy and continues to have there dispatchers take the information and give it to the responding agency second hand you will see this happen again.