Technical problems plague Chattanooga's bikeshare program

photo Pedestrians walk past the Chattanooga Bicycle Transit System's Market Street kiosk early Friday afternoon.

Phil McKenna flew down from his home near Philadelphia last weekend on a business trip.

The weather was pleasant and he saw something in this city he had never seen before on his travels: bicycles for rent.

He was excited for the chance to ride a bike, tour Chattanooga and get some exercise, he said.

But he found a problem. They didn't work.

He tried once. Twice. Thirteen times at 13 different stations. Over two days, he was able to rent a bike one time for 30 minutes, he said.

But that was it.

"It was frustrating," McKenna said. "I was excited about using it, and now I have no confidence the system will work."