Lyft, the San Francisco-based mobile app and transportation company, announced today it will locate its customer experience operations in Nashville.
The shared riding service, the chief rival to Uber, will invest $51 million and create 380 new jobs. Lyft's new facility will be housed in the historic Sash & Door building in downtown Nashville and will support drivers and passengers with timely answers to their questions.
According to TechCrunch, which brok the story of the Nashville investment over the weekend, Lyft's customer service team currently has 20 people in California who have been asked to relocate to Tennessee.
With more than 1 million rides per week, Lyft has become the fastest-growing transportation app in the United States and is the only ridesharing service with a 24/7 critical response line.
"On top of the incredible statewide leadership and support of innovation, Nashville is a city whose welcoming, creative culture and values mirror our own," Lyft's chief operating officer, Rex Tibbens, said in a statement today. "Our history in Nashville coupled with our admiration for the community is why we're so excited to make downtown Nashville the home of our newest Lyft office, and will be investing in our growth there for years to come."
Started in 2002, Lyft raised more than $1 billion from investors, including Carl Icahn, in May.
Tennesee Gov. Bill Haslam thanked Lyft today for the company's investment in Nashville.
"We know companies have a choice in where they do business, and this announcement supports our goal of becoming the No. 1 location in the Southeast for high quality jobs," Haslam said.
Those interested in applying for jobs with Lyft can find out more at https://www.lyft.com/jobs to view and apply for jobs.