This story was updated at 11:27 a.m. on Tuesday, April 21, 2020, with more information.
EPB said it is on track to restore power later Tuesday to nearly all of the 60,000 customers who lost electric services during the Easter night storms that swept into Chattanooga.
EPB spokesman J.Ed. Marston said as of 11 a.m. Tuesday, electric services have now been restored to about 59,000 EPB customers who lost power when tornadoes and severe weather ripped across the Chattanooga area nine days ago. About 1,000 customers impacted by the original storm system remain without power and about 400 homes are too damaged for restoration until home repair or reconstruction takes place, Marston said.
EPB crews and mutual aid utility workers constructed hundreds of new utility poles and re-strung about 56 miles of new power lines about 15 miles over the past week. EPB President David Wade said Monday that the utility is in the final stages energizing these newly constructed line segments, which is a major step toward restoring most of the customers who remain without power.
EPB's Fiber Optics network service continues to have some interrupted services. On Monday, EPB said about 6,000 of its telecommunications customers lacked broadband or other telecom services because of damaged equipment from last week's storms.
EPB has also created an FAQ for how to resolve some other issues customers report that can be found at https://epb.com/outage-map#myepb.
Customers with questions are encouraged to go to EPB.com for the latest information including an outage map or call 423-648-1372.
You can view EPB's power outage map here: https://epb.com/outage-map
Contact Dave Flessner at email@example.com or at 423-757-6340