Fortunately, Alleo Health System offers their Clear Journey program for hospice and palliative care patients designed just for pulmonary disease patients and their families to help them stay in their home setting and reduce those uncomfortable and lengthy trips to the ER.
"Education and support are provided to the patient and/or caregiver regarding the medications, usage, and when to call for assistance with an emergency, when in pain, or support is needed in a situation," explained Dr. Greg Phelps, CMO. "Clear Journey includes a specialty designed respiratory medication kit to keep in the home setting, and daily support calls and visits will be made based on patient/family preference for all patients on Clear Journey."
To put it another way, Clear Journey's mission is to keep the patient in their home setting, reducing avoidable hospital re-admissions and emergency room visits that could potentially expose patients to COVID-19. Clear Journey is offered to both Hospice and Palliative Care Services patients through Alleo Health System.
"A patient or their caregiver should consider the Clear Journey program as soon as they are admitted to hospice or palliative care and have a pulmonary diagnosis," Dr. Phelps stressed. "Clear Journey is important for families/caregivers to consider because it allows patients to stay in their home setting, giving a better quality of life."
He went on to share how the program provides those critical emergency medications in the home,which can reduce those potential hospital re-admissions and ER visits.
"Clear Journey also supports the family/patient by offering daily phone calls by the Alleo Health team," Dr. Phelps noted. "While calls are daily, they can be modified based on patient/caregiver preference. This is helpful so we can evaluate patients, any changes, or alert a clinician if an extra visit is necessary."Alleo Health System also works to provide continuing education and support to the patient/family through the program.
In terms of what patients and families can expect through Clear Journey, there are the daily check in calls from the Alleo team that can be adjusted as needed or desired; the emergency medication kit kept at home (all explained and coached by an Alleo team member for guidance); and Hospice of Chattanooga and Palliative Care Services telehealth visits for patients who are uncomfortable leaving their home or having a provider visit their home in the wake of COVID-19.
"In the wake of COVID-19, programs like this are increasingly vital to keep high risk patients out of the hospital and ER where they can potentially be exposed to COVID-19," Dr. Phelps stated, noting their commitment to patient safety and comfort at all times.
To learn more about the Clear Journey program and if it might be the right fit for your family, contact the Hospice of Chattanooga referral intake line at 423-892-1533, Palliative Care Services referral intake at 423-553-1823 or visit https://www.palliativecareservices.org/clear-journey or https://www.hospiceofchattanooga.org/clear-journey.
"In the wake of COVID-19, programs like this are increasingly vital to keep high risk patients out of the hospital and ER where they can potentially be exposed to COVID-19." Dr. Greg Phelps, Chief Medical Officer (CMO)
For more information:
To learn more about the Clear Journey program and if it might be the right fit for your family, contact Hospice of Chattanooga's referral intake line at 423-892-1533, Palliative Care Services referral intake at 423-553-1823 or visit https://www.palliativecareservices.org/clear-journey or https://www.hospiceofchattanooga.org/clear-journey.