Q. Mother’s Day is a very large retail holiday. What advice does BBB have?
A. Whether you are ordering flowers, shopping for custom jewelry or arranging for a special spa day appointment for the wonderful women in their life, be a smart consumer.
BBB sees lots of scams that focus on holiday shopping, and is warning consumers to proceed with caution before falling victim to a Mother’s Day vendor scam, especially when shopping online.
BBB urges consumers to take extra precaution with placing floral orders, especially online. Not all online florists are the same; while some people are extremely happy with their online floral purchases, others find themselves disappointed when the flowers do not arrive on time, or do not arrive at all.
In 2011, more than 96,000 consumers searched for trustworthy florists on www.bbb.org. Most major floral delivery services are BBB accredited businesses, as are more than 500 local florists across the U.S. and Canada.