BlueCross BlueShield of Tennessee has wrapped up its assessment of customer data that was stolen in an October 2009 robbery of its abandoned Eastgate Town Center office.
The state’s largest health insurer has concluded that nearly 1 million BlueCross members were affected by the theft, the same number stated in an earlier report on the incident.
All of those affected will receive free Kroll ID Theft Smart protection for a year, which includes ID consultation and restoration services if a member’s information was used fraudulently.
But at least so far, BlueCross has not heard that any information has been used illegally, spokeswoman Mary Thompson said.
BlueCross employees reported the theft of 57 hard drives on Oct. 5, 2009. The hard drives, which had been stolen the previous Friday, contained customer data that was not encrypted.