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Monday, November 9, 2026Nov 9

Ask a Doctor: Are doctors still seeing patients for illnesses other than COVID-19?

Contributed Photo / Dr. James Haynes
Contributed Photo / Dr. James Haynes Contributed Photo / Dr. James Haynes

Q: I don’t have coronavirus symptoms and am worried about an unrelated illness. Is it OK to see my doctor?

A: If you are concerned enough about your symptoms that you would otherwise see your doctor in the absence of stay-at-home restrictions, call their office and describe your illness to them over the phone. If your physician feels like you should come in to be examined, they will schedule an appointment or telehealth visit if you have an internet connection and a webcam. In case of serious illness or injury, seek immediate care by calling 911.

The coronavirus outbreak is making many people anxious. The images we see on television and the stories we read in the paper can be worrisome. Naturally, people are going to be concerned about venturing out. But if you’re sick, you’re sick. And you need to see your doctor. Don’t ignore symptoms that could put yourself at risk for serious illness or death.

Your physician’s office and your hospital are taking significant steps to ensure your safety during your visit. Medical practice employees, for instance, wear personal protective equipment (PPE) when seeing patients who show symptoms for COVID-19. They are implementing rigid policies for direct contact between patients and staff designed to minimize the possibility of exposure for all. They are following protocols to frequently clean and sanitize high-touch surfaces in their offices. And staff of medical practices have been instructed to stay home from work if they feel sick at all – no exceptions.

Before you visit your doctor, call ahead to let them know you’re coming so they can be prepared to implement precautionary measures that may be necessary during your visit. When you arrive, they may ask you to call on your cellphone from the parking lot to let them know you’ve arrived. They may also want to meet you outside to discuss the specific procedures they’ll use to minimize your risk of exposure to COVID-19 before you enter the building. Follow any instructions they provide and you’ll be safe in their care.