Despite the challenges posed by the coronavirus pandemic, Unum Group officials say the culture within the Chattanooga-based insurer is more connected than ever before.
Unum touts its mission as helping the working world thrive through life’s moments. With the impact of COVID-19 and shift of 99% of Unum’s workforce to remote work, the insurer took several steps to ensure employees stayed motivated during the challenging time.
Senior leaders started a series of weekly ‘quick connects’ with the entire 10,000-plus international workforce, providing an opportunity for employees to hear ongoing business and COVID-19 updates along with the ability to comment and ask questions through Microsoft Teams Live.
“It’s critical we keep a live and open channel of communication,” says Rick McKenney, Unum president and chief executive officer, in one of the company’s first CEO quick connect sessions amid the pandemic.
With the move of Unum team meetings and events to Microsoft Teams Live, well-being check-ups also were started, says Liz Ahmed, executive vice president, people and communications at Unum.