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Friday, November 13, 2026Nov 13

Just a chat: Calls offered for older adults staying home

Librarian Holly Ryckman smiles as she chats with 81-year-old Dell Kaplan from the Davis Library in Plano, Texas Friday, May 15, 2020. Ryckman is participating in a program that have popped up across the U.S. during the pandemic to help older adults with a simple offer to engage in small talk. Ryckman said the calls have been "a gift" for her. (AP Photo/LM Otero)
Librarian Holly Ryckman smiles as she chats with 81-year-old Dell Kaplan from the Davis Library in Plano, Texas Friday, May 15, 2020. Ryckman is participating in a program that have popped up across the U.S. during the pandemic to help older adults with a simple offer to engage in small talk. Ryckman said the calls have been "a gift" for her. (AP Photo/LM Otero) Librarian Holly Ryckman smiles as she chats with 81-year-old Dell Kaplan from the Davis Library in Plano, Texas Friday, May 15, 2020. Ryckman is participating in a program that have popped up across the U.S. during the pandemic to help older adults with a simple offer to engage in small talk. Ryckman said the calls have been "a gift" for her. (AP Photo/LM Otero)

DALLAS (AP) – For 81-year-old Dell Kaplan, the offer to get calls from a stranger just to chat while staying home during the coronavirus pandemic was immediately appealing.

“It gets pretty lonely here by yourself,” said Kaplan, a suburban Dallas resident who has been missing meals out with friends, family get-togethers and going to classes at a nearby college.

The program being offered by the city of Plano is among those that have popped up across the U.S. during the pandemic to help older adults with a simple offer to engage in small talk.

“It’s really just to give them a social outlet that they might not have otherwise,” said Holly Ryckman, a library support supervisor who is among about 15 staffers from several city departments in Plano who together have been making about 50 calls a week starting in April.

Brent Bloechle, a library manager who helped organize the program, said the city plans to keep it up through at least mid-summer, and maybe permanently.