Q: What advice may BBB provide as result of the middle Tennessee disaster this week? This disaster could have been local. How do we help, how do we avoid scams and fraud?
A: Natural disasters like tornadoes, flooding, storms, wildfires and hurricanes, often bring out the best in people, as strangers reach out to help others in need. Unfortunately, the aftermath of a crisis also brings out contractors taking advantage of those who have already been victimized. Better Business Bureau is warning homeowners affected by tornadoes and natural disasters to beware of “storm chasers” and out-of-town contractors soliciting business. Although not all storm chasers are scammers, they may lack the proper licensing for your area, offer quick fixes, or make big promises they can’t deliver.
There are some things you should do when hiring any contractor (such as getting three estimates, getting everything in writing, and paying with a credit card). Click here for BBB tips on hiring a contractor.
BBB also has these specific tips for victims of natural disasters:
Contact your insurance company. Ask about your policy coverage and specific filing requirements. Save all receipts, including those for food, temporary lodging, or other expenses that may be covered under your policy. Your insurance company may also have recommended contractors.