Ellen PhillipsI’ve always been outraged that the cruise ship industry seems unaccountable for issues that arise that should enable passengers to some decent sort of compensation.
Why do you think they’re all owned by foreign countries? Of course it’s because they don’t have to listen to consumer rights agencies.
Now we can all shout, “Hooray!” because of the new Cruise Line Passenger Bill of Rights. Before you set sail, print out this list (some new, some old) or go online to www.cruising.org, among others as we now have the right to:
• 1. Disembark a docked ship if essential provisions can’t be adequately provided for us on board.
• 2. Get a full refund for a trip canceled because of mechanical failures, or a partial refund for voyages terminated early because of these failures.