Q. What advice may BBB provide for planning “Spring Break” vacations?
A. If you’re among the many families and college students planning a short vacation during spring break, watch out. Scammers do not take vacations. They’re always lurking about, creating new plots for tripping you up. Your Better Business Bureau serving Southeast Tennessee and Northwest Georgia has advice for consumers who want to get away from it all without letting scammers get away with your money.
First, using the right travel company can greatly enhance your vacation experience. Similarly, the wrong company can put your trip in a tailspin. In 2016, BBB received over 2,400 complaints on the travel industry. The most common complaint regarding travel companies is failure to deliver on promises and contracts. Here are some ways to ensure that your experience is a positive one:
When choosing a travel company, ask around. Friends and family can provide valuable information based on their own experiences.
Check out any travel company you are considering by visiting bbb.org, where you can access their BBB Business Profile.