School districts across Tennessee, including Hamilton County, reported difficulties logging in to the TNReady online platform for testing Monday.
Nine Hamilton County Schools high schools reported intermittent login issues between 9:30 and 10:30 a.m., said Nakia Towns Edwards, the district’s new chief of staff.
Towns Edwards was hired by Superintendent Bryan Johnson after spending a number of years overseeing testing at the state level.
State Education Commissioner Candice McQueen notified school directors around 10:30 a.m. that testing had resumed after working with Questar, the state’s vendor, to address the issue.
“This issue has been resolved, and more than 20,000 students have now successfully completed TNReady exams as of this point today, with testing resuming across the state,” a spokesperson for the state Department of Education said in an email. “No server has crashed, and this issue was not due to volume.”