We want to let our app and replica edition users know that service to our apps has been fully restored after an outage Monday morning. Our technology partner, PressReader, has resolved the issue, and you should now be able to access all content as normal.
We also want to apologize to our subscribers if you attempted to contact our customer service team during the outage and were unable to reach us. We understand how frustrating service interruptions can be, and we appreciate your patience while the problem was being addressed.
If you continue to experience any issues accessing the app, please try refreshing your browser or restarting the app:
- On iPhone/iPad: Swipe up from the bottom of your screen (or double-click the Home button), find the app, then swipe it up to close it. Reopen the app from your home screen.
- On Android: Tap the recent apps button (square or three lines), find the app, then swipe it away to close it. Reopen the app from your app drawer or home screen.
If problems persist, please contact our customer service team for assistance. Thank you for your patience and for your continued support of our newsroom.