WASHINGTON (AP) – The Federal Communications Commission has been asked to look into the issue of robocalls, the automated phone messages favored by political campaigns, charities and scammers. At issue is whether phone companies can do more to protect consumers from fraudulent calls.
Here are five things to know about robocalls:
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SALES ROBOCALLS ARE ALMOST ALWAYS A SCAM. Robocalls are never allowed on cellphones, unless you give them prior written consent or it’s an emergency. Robocalls to your landline are only allowed from political campaigns, charities, debt collectors, survey takers and information services such as your pharmacy or school. So if you get a robocall selling a product or claiming that a product has been purchased for you, hang up immediately.
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