Erlanger Health System's earnings took a hit after implementing its new electronic medical record system, a software called Epic - a fitting name given the undertaking.
During a Monday meeting, Henry Hoss, chairman of the Erlanger board's budget and finance committee, said Epic's effect on the third-quarter financial report was "very obvious." But hospital leaders assured the committee the numbers were part of the plan.
"The Epic implementation was a huge impact, and that was not unexpected," Erlanger CFO Britt Tabor said.
Consolidating the hospital's antiquated medical records under one system was one of the most difficult and expensive projects in Erlanger's history, requiring about 100 new employees and $100 million over 10 years.
After more than two years of preparation, the hospital launched Epic for inpatient services in October, but opted to hold off on billing throughout November to work out the kinks.