Q. Our family is getting ready for spring break. What advice may BBB offer on safe travel and vacation?
A. Spring break is upon us and there is short time to finalize your vacation plans. Whether heading to the ski slopes or the beach, the Better Business Bureau advises consumers to do research before booking their next vacation.
A travel company can make the process of booking your spring vacation quick and easy. Using the wrong one, however, could turn your vacation into a nightmare.
In 2018, the BBB received more than 9,000 complaints against travel agencies and bureaus nationwide, such as online travel companies and ticket websites. Most complaints alleged consumers felt misled by travel offers that failed to deliver on promises. In some cases, consumers paid money for travel arrangements that were never made. In addition, the BBB recently issued another warning for consumers of the “Can you hear me now?” scam. The caller will ask if you hear them and if the consumer answers “yes” the caller explains you’ve won a free trip.
The BBB offers the following tips to ensure you’re planning your vacation with a trustworthy business: