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Friday, October 30, 2026Oct 30

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‘Brushing’ scam delivers products to your doorstep you didn’t order

box package 3d-illustration - stock photo box tile package tile mail scam tile / Getty Images
box package 3d-illustration - stock photo box tile package tile mail scam tile / Getty Images box package 3d-illustration - stock photo box tile package tile mail scam tile / Getty Images

Q: My friend was a victim of a “Brushing” scam that involved Amazon. Please help me understand this new scam?

A: Free box loads of merchandise from Amazon right on your doorstep! What could possibly be bad about getting the Santa treatment all year long? Plenty! Better Business Bureau (BBB) is warning consumers that there is a scary downside to this recent scam. Your friend is not the one who hit the jackpot. A scam company is the real winner.

This scam is called brushing, and it has been popping up all over the country. Suddenly boxes of unordered (by the recipient) merchandise from Amazon begin arriving. There is no return address except that of Amazon. The receiver has no idea who ordered the items. They are varied. For example, in one case a humidifier, a hand warmer, a flashlight, a Bluetooth speaker and a computer vacuum cleaner arrived unordered.

Why would such merchandise be sent to you if you didn’t request it? The companies, usually foreign, third-party sellers that are sending the items are simply using your address and your Amazon information. Their intention is to make it appear as though you wrote a glowing online review of their merchandise, and that you are a verified buyer of that merchandise. They then post a fake, positive review to improve their products’ ratings, which means more sales for them. The payoff is highly profitable from their perspective.

Why it’s bad news for you