Best Places to Work 2021: Unum says it's better connected than ever before

Contributed photo / Unum President and CEO Rick McKenney talks with a group of employees at the insurer's offices.

Despite the challenges posed by the coronavirus pandemic, Unum Group officials say the culture within the Chattanooga-based insurer is more connected than ever before.

Unum touts its mission as helping the working world thrive through life's moments. With the impact of COVID-19 and shift of 99% of Unum's workforce to remote work, the insurer took several steps to ensure employees stayed motivated during the challenging time.

Senior leaders started a series of weekly 'quick connects' with the entire 10,000-plus international workforce, providing an opportunity for employees to hear ongoing business and COVID-19 updates along with the ability to comment and ask questions through Microsoft Teams Live.

"It's critical we keep a live and open channel of communication," says Rick McKenney, Unum president and chief executive officer, in one of the company's first CEO quick connect sessions amid the pandemic.