Chattanooga professor: The importance of having a medical home (and pharmacy)

Photography by University of St. Francis, Joliet, Illinois / Deborah Mullen

Deborah M. Mullen, Ph.D., is the Greg A. Vital–Franklin Farrow Associate Professor of Health Care Management at the Gary W. Rollins College of Business at the University of Tennessee (UTC) at Chattanooga. She has worked in health care delivery organizations (clinics, hospitals, and insurance companies) for over 25 years in operations, analytics, management, and research. She joined UTC in 2018 and teaches health care and strategic management courses.

"My focus, whether research or teaching, is always on the person and the community. I think the promise of health care is making it possible for people to live the life they want, not one defined by illness," she says. "Chattanooga offers wonderful natural and community assets, as well as opportunities to build an even stronger and healthier community."

Q: What is a medical home?

A medical home is a health care model built through an on-going relationship between a patient and their primary care team.