EDITOR’S NOTE: This story is part of Saving the College Dream, a collaboration between AL.com, The Associated Press, The Christian Science Monitor, The Dallas Morning News, The Hechinger Report, The Post and Courier in Charleston, South Carolina, and The Seattle Times, with support from the Solutions Journalism Network.
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When Santos Enrique Camara arrived at Shoreline Community College in Washington state to study audio engineering, he quickly felt lost.
“It’s like a weird maze,” remembered Camara, who was 19 at the time and had finished high school with a 4.0 grade-point average. “You need help with your classes and financial aid? Well, here, take a number and run from office to office and see if you can figure it out.”
Advocates for community colleges defend them as the underdogs of America’s higher education system, left to serve the students who need the most support but without the money to provide it. Critics contend this has become an excuse for poor success rates and for the kind of faceless bureaucracies that ultimately led Camara to drop out after two semesters. He now works in a restaurant and plays in two bands.