Time was, a trip to Ruby Falls during the peak tourist season meant standing in line.
Managers at the Lookout Mountain attraction, which is celebrating its 95th year, did all they could to keep customers happy.
The list of diversions deployed included water misters to keep customers cool, snack vendors to keep them fed, drink carts to keep them hydrated and musicians (including a harpist, drummers and even a choir) to keep them entertained. During the attraction’s discontinued Halloween promotion called Haunted Caverns, fire dancers and dancers spinning glow-in-the-dark Hula-Hoops would entertain those in line.
The old system often made for long days for the attraction’s staff.