Toni,
I am concerned about a phone call I received from Medicare with my personal information that the agent was verifying. He told me that I would receive my new plastic Medicare card with a chip the next day. I’m concerned because it has been over a week, and I have not received the card yet.
I believe that I made a terrible mistake, because I verified my information and answered the questions he asked about me. What should I do or who I should call to see if Medicare is trying to contact me? Sometimes it is hard to know the right thing to do when it involves Medicare.
— Jeanette from Phoenix
Hello Jeanette,