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UPS is laying off more employees amid effort to boost profitability

Cars arrive at 55 Glenlake Parkway NE, in Sandy Springs, Georgia, where office workers at UPS streamed back into work on March, 4, 2024, the first day a new policy requiring them to come into work in person five days a week took effect. (John Spink/The Atlanta Journal-Constitution/TNS)
Cars arrive at 55 Glenlake Parkway NE, in Sandy Springs, Georgia, where office workers at UPS streamed back into work on March, 4, 2024, the first day a new policy requiring them to come into work in person five days a week took effect. (John Spink/The Atlanta Journal-Constitution/TNS) Cars arrive at 55 Glenlake Parkway NE, in Sandy Springs, Georgia, where office workers at UPS streamed back into work on March, 4, 2024, the first day a new policy requiring them to come into work in person five days a week took effect. (John Spink/The Atlanta Journal-Constitution/TNS)

By Kelly Yamanouchi / The Atlanta Journal-Constitution (TNS) 3 min read

Sandy Springs-based UPS is laying off more of its employees, after earlier this year announcing it was cutting 12,000 jobs in its management ranks.

The company did not specify how many employees are losing their jobs in the latest round of cuts, but said Monday night that the layoffs are part of ongoing efforts since the January announcement of reductions. It was not clear which departments were affected and how many of the cuts might be in the Atlanta area.

“Earlier this year, we announced efforts to align the size of our management staff with the size of our company,” a UPS spokesperson said in a written statement. “We continue to look for ways to increase productivity through process improvements, technology advancements and organization realignment.”

UPS has about 500,000 employees, but has had declines in business from peaks seen during the COVID-19 pandemic, when stay-at-home protocols drove explosive growth in online shopping and deliveries to doorsteps.

The job cuts came in force after the company reported early this year that it saw declines in volume, revenue and operating profit in all of its business segments for 2023, which UPS CEO Carol Tomé called “a difficult and disappointing year.”