Then: A Chattanooga senior living facility’s staff allegedly failed to provide adequate care and to protect one of its residents from abuse and neglect, which resulted in the death of a 70-year-old woman, according to a 2023 federal lawsuit.
Angela Phillips filed the lawsuit on behalf of her mother, Deborah Cook, alleging StoryPoint Chattanooga failed to provide her mother with a safe environment and failed to discharge her to a different facility once her needs exceeded StoryPoint’s capacity.
Cook, originally from Fort Payne, Alabama, lived at StoryPoint on Mountain Creek Road from 2014 to about June 2022. She died in August 2022.
The facility has been in operation for over 40 years and provides assisted living with 24-hour care, according to its website, and was awarded 2025 Best Senior Living recognition by the organization A Place for Mom and the 2025 Caring Stars Award by Caring.com.
Cook was prone to falls and injuries, which staff at the facility were aware of yet allegedly failed to create a proper plan of care for.