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Monday, November 9, 2026Nov 9

Department resources for flood-hit Tennesseans

NASHVILLE, TN – The Department of Commerce and Insurance, whose buildings have been shut down as a result of the historic flooding that has devastated Middle Tennessee, has set up an operations center to respond to the numerous calls and e-mails from the public.

People with questions about insurance should call 800-342-4029 or e-mail HYPERLINK “mailto:CIS.complaints@tn.gov” CIS.complaints@tn.gov.

People with questions about consumer issues should call 800-342-8385 or e-mail HYPERLINK “mailto:consumer.affairs@tn.gov” consumer.affairs@tn.gov.

People with questions related to the Regulatory Boards should e-mail HYPERLINK “mailto:reg.boards@tn.gov” reg.boards@tn.gov.

A number of Tennesseans have questions about flood insurance. Flood insurance is overseen by the Federal Emergency Management Agency (FEMA). FEMA has information on flood insurance at http://www.fema.gov/hazard/flood/info.shtm.