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VA cites progress on backlog; Congress disagrees

Allison Hickey, under secretary for benefits, Veterans Benefits Administration, Department of Veterans Affairs, testifies to the House Committee on Veterans' Affairs hearing to review the Veterans Benefits Administrations progress in ending its disability compensation claims backlog by 2015, on Capitol Hill in Washington, Monday, July 14, 2014. (AP Photo/Cliff Owen)
Allison Hickey, under secretary for benefits, Veterans Benefits Administration, Department of Veterans Affairs, testifies to the House Committee on Veterans' Affairs hearing to review the Veterans Benefits Administrations progress in ending its disability compensation claims backlog by 2015, on Capitol Hill in Washington, Monday, July 14, 2014. (AP Photo/Cliff Owen) Allison Hickey, under secretary for benefits, Veterans Benefits Administration, Department of Veterans Affairs, testifies to the House Committee on Veterans' Affairs hearing to review the Veterans Benefits Administrations progress in ending its disability compensation claims backlog by 2015, on Capitol Hill in Washington, Monday, July 14, 2014. (AP Photo/Cliff Owen)

WASHINGTON (AP) – The Department of Veterans Affairs says it has made “tremendous progress” in reducing a disability claims backlog that reached above 600,000 early last year. Members of Congress and the department’s assistant inspector general don’t believe it.

Allison Hickey, the VA’s undersecretary for benefits, told Congress that at the insistence of officials from President Barack Obama on down, the benefits backlog has been whittled down to about 275,000 – a 55 percent decrease from the peak.

Hickey’s claims were met with disbelief by some. Rep. Jeff Miller, R-Fla., chairman of the House Veterans Affairs Committee, told her flatly that he thinks the VA’s numbers are inaccurate.

“I don’t believe anybody at the table is telling the truth from the VA,” Miller said at a contentious hearing that lasted more than five hours Monday night. “I believe you are hiding numbers.”

Asked if she trusted numbers produced by VA, the agency’s assistant inspector general, Linda Halliday, said no.