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Saturday, November 14, 2026Nov 14

Enrolling in Medicare with a blocked Social Security account

Hi Toni,

I’m turning 65 in July and not receiving my Social Security check. Last week, I tried to open a My Social Security account to enroll in Medicare online and discovered that my Social Security account is blocked. Two years ago, someone falsely filed for a tax refund with my Social Security number. Now, anything that involves me or my spouse’s Social Security number, credit report or IRS information is locked.

Can you please explain how I can enroll in Medicare when I cannot open a My Social Security account?

— Jodie from Las Vegas, Nevada

Great question, Jodie,