By MIGUEL HELFT
c.2010 New York Times News Service
CUPERTINO, Calif. – Many expected a mea culpa from Steven P. Jobs, Apple’s chief executive. Instead, he turned the iPhone 4’s antenna problems into a marketing event Friday.
At a news conference at Apple’s headquarters here, Jobs acknowledged that there were issues with the antenna, which wraps around the outside of the device.
But he insisted the problems, which can result in dropped calls when the device is held a certain way, affect all smart phones – a claim that was challenged by some Apple competitors. And he accused the media of exaggerating the scope of the issue, saying customers and reviewers were thrilled with the new phone.