Heather Guffey, a nurse at Associates in ENT in Hixson, examines the swelling of Haley Petty’s throat. Guffey specializes in thyroid disorders.
Staff Photo by Jenna Walker/Chattanooga Times Free PressName: Heather Guffey
Position: Licensed practical nurse
Location: Associates in ENT
First job: Working at Rock City
Best part of the job: “Helping people. We see a lot of different patients but (the doctor I work for) specializes in thyroid. So we have a lot of people coming who are having problems with their thyroid – they’re tired, they don’t feel well, they’ve got a nodule and they don’t know why, and they’re scared – so I just help them. We do work ups in the office. I give them my name and my extension so they can call me if they need anything, especially if they end up having cancer. I try to help them better understand what’s going on with them and hopefully it ends with a good outcome. I have a lot of people who say ‘Thank you so much, you’ve been so kind,’ and that just brightens my day knowing I’ve made somebody feel better and more comfortable.”