Working It: Keeping customers happy is most important part of job

Ben Arnold said his job as a sales associate at Learning Express, 313 Manufacturers Blvd. on the North Shore, has taught him to wrap presents. Staff Photo by Holly Leber/Chattanooga Times Free Press

Name: Ben Arnold

Position: Sales associate

Location: Learning Express

First job: Working in the produce section at Greenlife

Best part of the job: “Helping kids who come in here looking for stuff, because the kids are really fun to talk to and work with. One kid came in looking for these new magnet toys (consisting of tiny magnetic balls that can create chains). He didn’t know what they were called or what he was looking for. We showed him five or six different ones and he finally saw what he wanted and bought, like, $70 of them.”