Jim WinsettQ: My fiancé and I are getting married this summer. We’re still working on getting all the details laid out, but do not want to get scammed. Does the BBB have tips to offer regarding planning a wedding?
A: Congratulations on your upcoming nuptials! Every year BBB receives hundreds of complaints about problems with wedding vendors, ranging from breach of contract to bait-and-switch tactics, and even outright scams.
There are many players involved in wedding plans, and there is a potential for problems with any one of them, including photographers, venues, limousine services, bridal salons, florists, musicians, DJs and caterers. Many complaints concern problems with contracts, cancellations and obtaining a refund on a deposit.
Consumers who don’t do their homework can be left standing at the altar without a photographer. Unscrupulous bridal salons may sell counterfeit, used or damaged gowns as “new.” The limousine may not show up on time – or at all. The list of potential problems is long.
BBB recommends consumers to be very selective when choosing event vendors.