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Monday, November 9, 2026Nov 9

Cleveland Utilities voices Charter Communications concerns

Cleveland Utility officials said Charter Communications is slow to cooperate with the needs of the electric division.
Cleveland Utility officials said Charter Communications is slow to cooperate with the needs of the electric division. Cleveland Utility officials said Charter Communications is slow to cooperate with the needs of the electric division.

CLEVELAND, Tenn. – Cleveland Utility officials said Charter Communications is slow to cooperate with the needs of the electric division.

In a recent meeting, Bart Borden, vice president of the electric division, reported problems regarding a long-standing program to attach meters to cable power supply lines and a lack of response concerning the transfer of Charter lines from old wooden utility poles to new steel poles.

After receiving no response after requesting that Charter Communications identify a preferred communications contractor to handle 26 recent pole transfers, Cleveland Utilities finally exercised its right to take on the task in-house, said Borden.

Line crews worked 18 of the required transfers along Peerless Road, which had received new steel utility poles in 2012, he said. Eight more transfer were conducted in other parts of the city.

“We did not work any of the pending transfers that were of a complicated nature,” Borden said. “Charter Communications or a communications contractor will be required to work these special circumstances.”