Skip to main content
Thursday, October 29, 2026Oct 29

This story is free to read.

Business Bulletin: How to pick a moving company

Q. My family is relocating to another state during the summer. What advice may BBB offer as we research a reputable mover?

A. Whether moving across town or across the country, nearly a third of consumers choose a professional moving company to assist with their relocation. Movers are one of the top categories of companies searched on the Better Business Bureau website, bbb.org, which has BBB Business Reviews on more than 20,000 moving-related companies.

BBB and the American Moving and Storage Association (AMSA) offer the following tips on preparing for a move, finding a trustworthy moving company, and avoiding scams:

Do your research. Look up moving companies on bbb.org and on moving.org. Many movers that are BBB Accredited Businesses are also AMSA ProMovers; those companies have pledged to uphold high standards of trust and to resolve complaints quickly. Note the length of time a company has been in business and read reviews from previous customers.

photo Jim Winsett of the BBB.

Get at least three estimates. Written, in-home estimates help you make an informed decision. Show the mover everything that needs to be moved (don’t forget storage sheds and garages). Be wary of unusually high or low estimates. If someone says they can give you an estimate over the phone or by email, it’s possible they’re trying to scam you.