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Thursday, October 29, 2026Oct 29

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First Things First: Keys to communicating between the generations

Julie Baumgardner
Julie Baumgardner Julie Baumgardner

“You got an iPhone?” said the Millennial to her grandmother. “Why did you get an iPhone? You don’t need a smartphone. Do you even know how to text? I think you should just stick with making phone calls.”

“Yes, I got an iPhone. And I do too need an iPhone if I’m going to keep up with you and everybody else. I can learn to text,” said the grandmother in an exasperated tone.

“This ought to be interesting,” the Millennial said under her breath as she rolled her eyes.

Whatever generation you are part of, you have more than likely experienced a conversation with someone from a different generation about communication these days. It may have been about tone of voice, facial expressions, body language, paper versus electronic means or any number of things.

While it seems that most generations may have a preferred method of communication, it doesn’t mean that people aren’t capable of adapting and adjusting in order to keep the lines of communication open between generations.