Pinnacle Bank shifts to drive-through service because of coronavirus concerns

Pinnacle Bank opened its second office in Chattanooga on Shallowford Road in Chattanooga.

Starting Wednesday, Pinnacle Bank will serve clients in person exclusively through the drive-through window.

Interiors of the bank's full-service banking offices will be closed until further notice. Appointments for urgent in-person needs can be accommodated. Many offices without a drive thru will be closed until further notice.

"Restricting our offices is an extraordinary step, but we are in an extraordinary situation," said Terry Turner, Pinnacle's president and CEO. "This is a challenging time, and we are doing everything in our power to play our part."

Pinnacle, which acquired the former CapitalBank in 2015, is the fourth biggest bank in Chattanooga with two local offices.